USB problems,Digital camcorder

  Newuser2555 21:59 03 Jul 03
Locked

I am running win98se,I recently had a system crash and had to reinstall all programs, I have also just purchased Photoshop Elements 2.0. all working fine but I cannot use either Epson Scanner(USB) In Device Manager it is saying NTKERN.VXD culd not load this device. My camcorder in Device Manager is saying drivers for this device are not loaded, code 28.The camcorder uses 1934 cable(Pinnacle Studio 7). did not have these problems before it crashed.
If any one has any ideas please keep it simple as I do not class myself as an expert
Thanks

  LAP 22:27 03 Jul 03

Newuser2555, one suggestion is you disconnect your scanner totally and uninstall both scanner and camcorder software. Start again install one at a time restarting computer in between each. Does the item work? If this fails repeat first part only reinstalling the 2nd one first..(if that makes sense) ie process of alimination..Lap..

  Qmar 23:42 03 Jul 03

'reinstall all programs '.. what about - did you reinstall all hardware?

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