usb problem

  justa2507 07:03 11 Mar 08
Locked

Hi can eney1 help when i plug a device in usb port it says the device has malfunctioned and windows does not recognize it. Im on xp and never had this problem before thanks

  FatboySlim71 08:07 11 Mar 08

What device is it?

Have you had this device working before or is this the first time you have connected it. It may be that you need to install something off of a disc before you can use it.

If none of the above applies then try this,

I'm not sure of the exact procedure as I am on Vista, but I think you do this,

Right-click My Computer, click Manage, and then click Device Manager.

Once in the device manager you need to look down the list for "UNIVERSAL SERIAL BUS CONTROLLERS" click the + next to this, you need to right click on each of the entries that have opened up after you had clicked the + and choose from the menu that appears UN INSTALL, after you have done this for each of the entries, restart your PC and it should then detect and reinstall the USB CONTROLLERS, once it has COMPLETELY FINISHED doing this, try connecting up your device and see if it works.

  FatboySlim71 09:21 12 Mar 08

I know you contacted me to let me know that my suggestion worked, but it is helpful to others who may be having the same problem if you can update to what solved your problem. ;-)

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