USB Mouse suddnely will not work

  Charlie Babbage 12:30 11 Oct 08
Locked

Stupid me opened an attachment of an email from an unknown source. Avast detected virus but when computer restarted USB mouse will not work.

ANy suggestions will be appreciated. I've learned from this mistake!

The O/S is Win XP Professional

  rawprawn 12:41 11 Oct 08

Did Avast clear the virus?
Also download and run click here

  Technotiger 13:15 11 Oct 08

Or, a System Restore back to before you clicked!!

  Charlie Babbage 14:17 11 Oct 08

.. how can you get to that without the mouse?

Is there anything in the initial Setup (usually accessed by pressing a key such as DEL immediately you switch on) which may need to be altered. I did access Setup and restored the default settings

  Fruit Bat /\0/\ 14:30 11 Oct 08

I did access Setup and restored the default settings

USB legacy - make sure is "Enabled"

  Charlie Babbage 14:47 11 Oct 08

... where abouts is that in Setup? Many thanks for the tip Fruit Bat, I think this might be it!

  Fruit Bat /\0/\ 14:56 11 Oct 08

Try under Integrated Peripherals

  Technotiger 15:28 11 Oct 08
  Fruit Bat /\0/\ 15:42 11 Oct 08

System restore will have no effect if changes hve been made in the BIOS.

  Charlie Babbage 16:09 11 Oct 08

... I'll have to go back to the computer in question and check that out! I'll let you know how I get on.

  woodchip 16:15 11 Oct 08

Buy a cheap PS2 mouse if you do not know how to Use Keyboard to do this. PS2 mouse should be plugged in before you switch on computer, if not you will damage the motherboard.

Right click My Computer\Properties\Hardware\Device Manager if a USB or Hid Mouse is in the above uninstall it, then remove the usb mouse go to Control Panel\Add New Hardware Wizard run it and let it find the USB mouse This will be set as a HID compliant mouse./ Reset Computer. It should now work

This thread is now locked and can not be replied to.

Huawei P10 review

1995-2015: How technology has changed the world in 20 years

An overview: What leading creative agencies are doing to improve diversity

New iPad, iPhone SE & Red iPhone 7 on sale now