USB Mass storage needs updating

  birdface 09:41 AM 30 May 11

link text looks like my USB Mass storage device needs updating.

Ran a USB update from Medion this morning but it looks like it does not cover the Mass USB Storage device.

Anyone any idea as to how I can get the proper update.

Medion MS-7713 According to SIW.

  birdface 09:51 AM 30 May 11

Hard a very hard job opening this thread and gave up last night as it would not download.

Anyone else having problems opening a new thread.

I should have added as far as I know this computer has USB3 installed in it if that makes any difference.

Gets a bit confusing where to look.AMD.MSI.Realteck

As far as I can remember I did run a scan from MSI and it found no problems.

So not sure where I would find the proper update.

getting worse as I am getting older.

Anyone point me in the right direction.

  Fruit Bat /\0/\ 10:20 AM 30 May 11

Highlight it right click select properties, what does the error message say?

You can try reinstalling or updating drivers.

  birdface 10:30 AM 30 May 11

Hi Fruit Bat /\0/\ this is what it says.

Windows cannot verify the digital signature for the drivers required for this device. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. (Code 52)

I try updating it and it says it already has the best update

  gengiscant 10:30 AM 30 May 11

Any help here? Medion drivers

  birdface 10:40 AM 30 May 11

I deleted the driver and rebooted and this is the message i get.

link text

  birdface 10:54 AM 30 May 11


Yes I downloaded usb drivers from there this morning but did not find one for the USB mass storage device but found the other USB ones.

  birdface 11:12 AM 30 May 11

Just a thought. This computer also has 4 compartments for entering different size memory cards and I am sure they used to show in my computer.but not any more.?

  gengiscant 11:18 AM 30 May 11

USB mass storage usually means an external drive of some sort, be it harddrive or USB stick etc. Are you running Windows 7? Have you tried rolling back your drivers? Have you tried Windows update?

  gengiscant 11:21 AM 30 May 11

That is what your mass storage device problem is referring to, if your pc came with a Motherboard disk you will be able to reinstall the drivers from it.If not get the card reader driver from Medion.

  birdface 11:36 AM 30 May 11


Although I had an external drive I have not used it on this machine nor any usb devices but just wondering if my son has used it at any time for his USB memory stick.

I have never tried a memory card in it before so just tried my camera one and nothing appears so looks like something to do with that.

I did get 2 discs with the computer so will have a look for them but not 100% sure of what to download from them.Obviously drivers.Do I just choose all.


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