usb 2 devices won't allow start up

  Tony 17:40 10 Dec 05
Locked

My winxp clean install with all up to date drivers won't start if a usb printer or scanner is attached. If they are unplugged start up is normal and then they plug in and work normally???

Any ideas please Gurus?

  howard63 17:47 10 Dec 05

It is a known fault - No known cure other than to unplug all usb devices when it will not start. I have just stated the above in reply to pc wont boot.

  Hamish 17:56 10 Dec 05

Look at this post click here and please post back if you solve the problems

  Kenneth-266656 18:39 10 Dec 05

After a recent mauling I was determined not to post on this site again, but this one seems safe.
Am I the odd man out? I have a printer, a scanner, and a joystick all permanently connected on USB2. I also have an external backup HDD on USB2. OK this is normally not on at start up but sometimes I forget to unplug it having carried out a backup. No matter what I have no problems in this way. I can only suggest that either I am very fortunate and unusual, or that there is something that is causing problems installed, or resident on your computer

  Tony 20:45 12 Dec 05

I will try that and get back to you

  woodchip 20:48 12 Dec 05

Go into BIOS to check if Legacy support is enabled for USB. If it is, Disable it. Exit and save settings

  howard63 21:17 12 Dec 05

my daughter has an amd xp 1800 running xp pro and sp2 every now and then, sometimes as long as 3 months between, it will not start until all usb devices are unplugged. Every other time it starts up just fine. Once known about it is no problem to unplug and plug in again. If it was every time then we would look for a solution.

  Tony 21:28 26 Dec 05

changed the bios as suggested -many thanks Hamish and others!!!

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