Uploading doc or pdf file from word to lulu.com

  sheila.weston 09:15 27 Mar 10
Locked

I cannot upload a file from my Word 2007 program. My toshiba L350 laptop uses Vista. I have converted it to a *.doc (ie not docx) file and also pdf without success. This is for lulu.com. I have downloaded their test PDF file, but still cannot upload it back to their site.

I have been in touch with their help line, but not got much joy.

Many thanks for any suggestions?

  Sea Urchin 11:13 27 Mar 10

Have you got cookies enabled in your browser? If IE7 go to Tools - Internet Options - Privacy tab and make sure slider is set to Medium - Apply and OK.

  sheila.weston 18:03 28 Mar 10

Yes, my setting is already at medium. The next one down is 'Low' and the next up is 'medium high'. I wonder if i should try the low option, although I don't realy want to.

Could it be that I should do something with the pictures in the file, although I think that they are OK? I don't have to upload the pictures as separate files, do I?

  sheila.weston 15:45 30 Mar 10

Any more ideas, please?

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