updating a computer that cant connect to the net

  werzal 14:20 28 Jun 06
Locked

can anyone help me please.
my friends computer is quite old and needs updating.
he needs to get windows service packs installed but for some reason we cant connect it to the internet to download them. is there any way of updating this computer without connecting it to the internet.
this has been bugging me for a while now and if i cant get it sorted soon i will drop kick the computer down the garden!!!!!!!!!!!!!!!!!!!!!!!!!

  MAJ 14:27 28 Jun 06

Which operating system is the problem computer running and what is happening that it wont connect to the internet?

  werzal 14:30 28 Jun 06

its running on xp pro,
ive tried to connect it through my internet connection but it just wont recognize the modem.
it has a built in modem but this will only connect to a phone line and as i have cable broadband i dont have a phone line

  werzal 14:32 28 Jun 06

by the way, i have all these updates on my computer.
is there any way i can put them on a disk

  johnnyrocker 14:36 28 Jun 06

you need to install your bband connection to this pc.


johnny

  werzal 14:38 28 Jun 06

ive tried this but it still cannot connect.
it doesnt register that the modem is there

  MAJ 14:45 28 Jun 06

Try downloading SP2 from here, werzal. click here

  Pamy 15:43 28 Jun 06

Why does it need updating, if you cannot connect to the internet?

do you want to connect to the internet with this computer?

  Pineman100 18:11 28 Jun 06

Werzal - you say that you've tried to connect this computer to the internet using your BB connection, but it won't recognise the modem. Did you install the modem drivers on it first?
If this is an old computer and your BB modem is USB, are you sure that the computer is successfully supporting USB? Obviously it's got USB socket(s) otherwise you wouldn't have been able to plug in the modem, but have you looked in the Device Manager to make sure that the USB controllers, etc. are working?

  Legolas 18:14 28 Jun 06

you can get sp2 on a disc for free from Microsoft go to the web site and order it.

  Pamy 18:14 28 Jun 06

Why does he need to get Windows service packs installed?

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