updating an anti virus programme

  big dave1 19:50 25 Jan 05
Locked

i hope you can help me. i have kaspersky anti virus and i need to update it but it wont connect to the server even though i am connected to the internet.if anyone can help i would be greatful.

  johnnyrocker 19:53 25 Jan 05

have a look in the properties and check how it is configured to connect to the net for updating (may be different to your actual connection)

johnny.

  big dave1 19:56 25 Jan 05

i am new to pc's and i not sure what i am looking for anyway.

  johnnyrocker 19:58 25 Jan 05

you will need to open it up, either by right click and select properties or configuration.

johnny.

  big dave1 20:01 25 Jan 05

sounds silly i know but where do i find properties at? is it on main desk top or in my anti virus?

  VCR97 20:03 25 Jan 05

It might just be that the server is busy or has a problem: it happens.

  johnnyrocker 20:05 25 Jan 05

in your anti virus, you need to either double click the icon in the tray at the bottom right or right click it and select open or properties whichever option is afforded you.

johnny.

  VoG II 20:50 25 Jan 05

Do you have a firewall? If so which one?

  big dave1 11:08 26 Jan 05

i have a fire wall with windows xp i think it is.also the above i couldnt do . so i still need help.

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