Update for Flashplayer not working

  Zurdo 19 Sep 12
Locked
Answered

I'm trying to update Flash Player version 11.4.402.265 to the latest version 11.4.402.278 in Firefox. The file downloads but won't open, ie no run box etc appears on a double click. Anyone else having problems?

  Zurdo 19 Sep 12

Sorry forgot to mention it's updated fine in IE8

  Sea Urchin 19 Sep 12

Maybe a silly question, but presumably you are using the non-IE version for Firefox?

  Zurdo 19 Sep 12

Yes I'm using the correct version via Add ons manager etc. I updated IE directly through IE. It's all worked perfectly before.......just this time the downloaded file won't open either by double click or right click and open. Strange!!

  Sea Urchin 19 Sep 12

I am not quite sure why you are having to double or right-click anything - you just need to run the file.

Try from here - select the Op System and non-IE Flash from the drop down menus and run

Run non-IE Flash update

  Zurdo 19 Sep 12

Update has just worked fine on my old comp running XP but with the 2 running Vista still no joy. Dammit!

  Sea Urchin 19 Sep 12

Untick Install Chrome as my browser assuming you don't want it

  Zurdo 19 Sep 12

Sea urchin...........the download is the adobe installer. After it's downloaded you have to double click it to start the run process. The link you sent me just ends up on the original page from which I downloaded before. If you have firefox go into tools>addons>plugins>check to see if plugins are up to date and you'll see what plugins need updating. Clicking update on the potentially vulnerable plugins takes you to the adobe download site as before. After downloading the installer you have to double click it to run it. It's just this process doesn't work on the vista machines I have only the XP one.

  Zurdo 22 Sep 12
Answer

Tried exactly the same procedure today and it worked fine.......strange!

  Muergo 23 Sep 12

I had it crash twice yesterday (W7, Firefox) and sent crash reports both times, but it hasn't happened today, must have been a temporary glitch they have now fixed.

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