Unwanted Toolbar: help with possible hijack please

  Camille 20:29 03 Feb 04

I recently found a new toolbar has appeared without my downloading it (although my daughter may have done so) - because it keeps replacing my google toolbar without being asked, I think I may have been hijacked. I ran hijack this but need help deciphering the results
Can anyone help please?

  ianeon 20:50 03 Feb 04

"right click" your toolbar and un-tick the offending item, then identify the programme the toolbar came from and uninstall it, or run your ad/spyware programmes, you could also "search" for the offending item and delete it

  Camille 20:55 03 Feb 04

right clicking only works till next time you open an IE window then it's back. I can't find the programme file - the toolbar calls itself shlluglquhq, which doesn't correspond to anything I can find in programme files or by using search. If I could find the programme I'd be okay

I've run spybot and adaware and cleaned the system, but this toolbar is still there. In fact,I just tried to right click it and it directed me to a casino site so there's definitely something fishy about it

  VoG II 20:56 03 Feb 04

You can post your log here but be aware it will be a bit scrambled. Before you do this ad-aware click here spybot click here - download, update and run.

Then if necessary CWShredder click here

  VoG II 20:57 03 Feb 04

Sorry, cross-posting. Try CWShredder.

  Big Elf 20:57 03 Feb 04

Also try CoolWebShredder click here

If you post the results of Hijack this in small chunks, say 20 lines per post we can examine it.

  Big Elf 21:00 03 Feb 04

Snap. Although I bow to your age, wisdom and experience and age again

  Camille 21:21 03 Feb 04

I found the offending line from hijack this - does this mean it's a hijack attempt or is it a genuine programme? Is it safe to delete?

O3 - Toolbar: shlluglquhq - {c75962b6-b077-4256-9808-0dcbbecc1f08} - C:\DOCUME~1\Cassie\APPLIC~1\prpbzmht.dll

Cassie is my teenage daughter who has a limited user account on XP - should she be able to download programes? How can I prevent this?

  VoG II 21:23 03 Feb 04

Not found on Google = safe to delete.

  Camille 21:34 03 Feb 04

thanks, will delete now.

btw, I ran CWShredder and it said my pc was clean!

  Camille 22:34 03 Feb 04

thanks for all the help - the toolbar is now gone :)

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