Unwanted adverts on hotmail account

  westgolf 10 Jul 13
Locked

My Hotmail account has lost a quarter of the top of the Inbox page to an advert that says;Codecs are required for this program & there is an option to download - which seems very suspicious ? Can anyone please advise how I can remove the unwanted advert.The advert also appears on my Hotmail Calendar page & prevents me from seeing a full month. I dont want to download & get problems ! Many Thanks.

  Nontek 10 Jul 13

If your OS is XP (for instance) Google for Latest XP Codecs, then download and install from any site you choose. The messages should then stop. - same applies for whatever OS you have.

Everybody needs up-to-date Codecs.

  spuds 10 Jul 13

Nontek beat me to it.

At present I seem to get annoying messages about Shockwave anf kill page :O)

  spuds 10 Jul 13

Took three+ minutes to download that response?.

  spuds 10 Jul 13

Don't know what happened above, I posted that response some time ago, at about 1.08PM?.

  Nontek 10 Jul 13

Maybe the Friday Gremlins have moved to mid-week LOL ...

  westgolf 11 Jul 13

Thanks for the info.OS is Vista.I have downloaded the Codecs updates as described but it hasn't changed anything.Any further ideas please ?

  michaelw 11 Jul 13

Download install ADWCleaner click here and read the running instructions on the download page.

This is what worked for me with the same problem.

  westgolf 14 Jul 13

Sorted now & well pleased,Thanks for the ADW cleaner.Brilliant !

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