My attempts to uninstall this program using usual methods ( control panel, etc ) have failed. Any ideas ?
Try uninstalling it in safe mode (Tap F8 when booting) then use add or remove programs
Sometimes it is necessary to reinstall an application first! This enables the Windows (or application's own uninstaller) to find all the files first - before it can go through the process.
Diemmess is right particularly if it has it's own uninstall program, use that.
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