uninstalled Ashampoo now can't receive email on OE

  anniecat 06:28 24 May 04
Locked

since I uninstalled ashampoo suite from my pc.. 98se... my incoming email doesn't.. all I get is:-

Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'pop.tiscali.co.uk', Server: 'localhost', Protocol: POP3, Port: 38444, Secure(SSL): No, Error Number: 0x800CCC0F

All the settings seem to be ok.

Can I re download outlook express 6 over the top just in case ashampoo has caused this prob and if so has anyone got a url for download, cos I can't find it.

Can anyone help please.

  Clint2 06:57 24 May 04

Outlook Express 6 click here

  anniecat 07:10 24 May 04

Clint2.... Thanks, do you know if it will download over the top of thge existing one ?

  Clint2 07:22 24 May 04

From my recollection of installing OE6 a while ago, the installer only installs the items it needs to update from previous versions. So yes you can install 'over the top'. Good luck.

  Clint2 07:30 24 May 04

Before you proceed with the OE6 upgrade, check click here

  anniecat 08:16 24 May 04

Clint2 .. have already checked that link and have mailed Tiscal twice regarding the prob and have not received a reply.. I can access mail from web but prefer O/E

This only started after uninstalling ashampoo suite..

  anniecat 10:35 24 May 04

Ashampoo had changed 2 settings, the incoming port number and the incoming mail server. It should have reverted to the old settings but hadn't... All's well now, thanks.

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