Unexpected close down problem

  Sailo 16:36 21 Jun 04
Locked

IBM ThinkPad R30 - when I log onto the net within 5 minutes I get the message Initiated by NT Authority (Export Version) - Windows32/Issass.exe has terminated unexpectly with status code 1073741819. I am using XP (Home) & have never had this problem before. Now I cannot access the net without this happening. I have scanned for all viruses & none are there. Help

  PSF 16:45 21 Jun 04

click here

you have the sasser virus by the sounds of the problem.


There is a scanning tool on that page if you stay on-line long enough.

  PSF 16:48 21 Jun 04

You can download the tool from Microsoft from this link. click here

Print off the page from the first link to see more about the virus.

  Sailo 17:14 21 Jun 04

Thanks PSF - I downloaded the Microsoft programme& used it - stated no virus detected.
It then suggested I go for an ungrade. Can't do that as I can't get on the net. Thanks for your help.

  PSF 17:26 21 Jun 04

you need an update click here

More info click here you might have to get someone to download it for you if you cannot download it. Once you have installed the fix run windows update to make sure everything else is up to date.

  Sailo 17:52 21 Jun 04

This is the version I downloaded this afternoon when you advised it - and used.

  VoG II 17:55 21 Jun 04

Start, Run, type in

shutdown -a

and click OK.

That should stop it shutting down. Then run Stinger click here

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