unable to use CD ROM drive

  valleyrat 14:33 PM 19 Jun 12
Locked

have appeared to have lost my CD ROM drive does not show up in My Computer folder entered device manager but unable to reload drivers device manager states driver is corrupt

i have windows 7 pro sevice pack 1

  Nontek 14:38 PM 19 Jun 12
  johndrew 14:42 PM 19 Jun 12

Have a look at this MS Support Page it may help you resolve the problem.

  Fruit Bat /\0/\ 17:10 PM 20 Jun 12

No CD/DVD or CD-ROM access is missing error Code 19, Code 31, Code 32, Code 39, or Code 41 Try this if the optical drives are not appearing in My Computer or Device Manager. (This is sometimes caused by the removal of Roxio or other writing software.)

http://www.dougknox.com/xp/utils/XP_CD-DVD-Fix.zip Download XP_CD-DVD-Fix.zip and save this file to your hard drive. Navigate to where you saved it and double click the file to extract the contents. Locate the EXE file you extracted and double click it. A confirmation dialog will appear when the script is done. You may need to reboot for the change to take effect. This utility is only intended for Windows® XP, but also appears to work for Vista and Windows 7. You may need Administrator level access to use this utility. If you do not have Administrator level access, the program will say it is finished, but will not have made any changes.

Similar fixes http://support.microsoft.com/kb/314060/ works for W7 Vista or XP http://aumha.org/downloads/cdgone.zip

or manual fix Run regedit and navigate to registry key HKEYLOCALMACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}. Highlight it and in the right pane, find the Upperfilters and Lowerfilters values. Highlight each one in turn, right click and delete them. Close regedit and restart the computer. If in doubt make a restore point before making changes.

  ams4127 21:48 PM 20 Jun 12

*Fruit Bat /\0/*

Excellent advice! You have cured a problem I have been having for quite some time. Thank you.

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