Unable to shutdown windows

  John-269084 12:08 13 Dec 03

I am using windows ME and when I have finished
with my PC and try to shutdown windows all I get is a blank screen but my pc will not switch off I could use some help on this one please.

  AndySD 12:37 13 Dec 03

Has this just started? Have you installed any programs just before this started?

If so then either try removing the program or use system restore to just before it started to happen.

  John-269084 13:58 13 Dec 03

Thank you andySD Sorry I should have said the
problem started with win98se I tried taking software out with out any luck, So I installed ME hoping that will solve the problem but it did not.
So I may have to reformat my hardrive to solve
this fault if I can not work it out

  VoG II 13:59 13 Dec 03

Before you do that click here and have a read.

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