unable to shut down

  spixworth 22:56 02 May 04

pc will not shut down or restart

  stalion 22:57 02 May 04

os please

  spixworth 22:58 02 May 04

winxp pro

  techpro 22:59 02 May 04

You might have the Sasser worm. More info at click here .

  spixworth 06:31 03 May 04

have run test but do not have sasser worm

  spixworth 07:12 03 May 04

I click start, then click turn off computer then click on shutdown or restart this window goes, desktop flashes but everything is just as normal

  VoG II 09:59 03 May 04

Has it always done this? Added any hardware or software? Tried System Restore?

  spixworth 11:30 03 May 04

had problems with virus etc also digital camera program so ran xp disc again problem seemed to start after

  techpro 11:31 03 May 04

Some process is running that tells Windows to abort shutdown.

Try this: at a command prompt, type "shutdown -s -f".

  VoG II 11:32 03 May 04

You could try working through click here

  drayton 11:56 03 May 04

thanks VoG did install easy cd update but made no difference.
thanks techpro, how do I get to command prompt?

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