Unable to scroll down on bank statement

  ponytail 12:44 17 Jan 14
Locked

Just tried to login to my wifes bank account entered her reference numbr and password ok then tried to enter the three digits of her memorable informatiom there are three columns consisting of A to Z and 0 to 9 but can only get to S need to scroll down to get remaining letters and figures but scroll bar does not work so have to use the wheel in the centre of the mouse to scroll never done this before always used the scroll bar.Tried it on her netpad and scroll bar works fine.It is Lloyds Bank if anyone out there uses it they will know the procedure

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