Unable to open Word Documents

  Riccall One 20:59 08 May 05
Locked

I am working with Windows 98 and I am unable to open Word Documents when I click on the item every thing freezes and you have to ctrl+alt+del to get out of it and then it show file (Not responding). When you end task the desk top clears and then resumes as normal. I can open other files but not word.

  Flying Teddy 21:19 08 May 05

Possibly corrupt 'normal.dot' template file. Find and delete all instances of normal.dot and restart. When you fire up Word again, it should automatically generate a new (good) version.

Otherwise a virus, or try running sfc...

  Riccall One 22:45 08 May 05

I have checked but can not find any trace of you suggestion. But I now find the spoolsrv32 in not responding which may have something to do with it. I tried saving document to disc but still could not open it.

  Curio 18:49 09 May 05

Add/Remove Programs and carry out a repair of MS Office/Word

This thread is now locked and can not be replied to.

How to get Windows 10 for free | How to install Windows 10: There is still a way to avoid paying…

1995-2015: How technology has changed the world in 20 years

Alex Chinneck’s giant ice cube Christmas tree at Kings Cross

Apple rumours & predictions 2017: The iPhone 8, new iPads, and everything else you should expect fr7…