Unable to open files in e-mails

  taffjones 11:25 09 Sep 09
Locked

Hi All. I have a Vista PC (running IE 8) and am unable to open PDF or JPEG files in e-mails. I use Orange e-mail. When double clicking on the attachment it comes up with the option to Open or Save but when I click either nothing happens.
Hope somebody can help me out on this?
Many Thanks

  lotvic 12:50 09 Sep 09

Are you using Windows Mail on your pc to collect your email?
Or are you using IE8 and Orange Webmail?

  sharpamat 16:06 09 Sep 09

are you sure your security settings ( Mail tools) are set to allow opening attachments

You could always save to a folder ( creat one ) and try that route

  taffjones 13:42 10 Sep 09

lotvic,
I use IE8 to access my Orange e-mail account. Does this mean that I have to adjust my security settings on my e-mail account or in IE8?
I'm not sure which one sharpamat was referring to?

Any help would be appreciated.
Thanks.

  taffjones 14:03 22 Sep 09

I tried using a laptop to access the same e-mail account and that had no problem in opening e-mails from the same account. It says to me that the computer itself is having problems. It has been REALLY slow of late so I might have to carry out a bit of house keeping on the desktop to see if that cures it.
Many thanks to all for the replies.

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