Unable to open Email attachments

  lightfeet 23:03 19 Jan 07

When my friend tries to open Email attachments a "no-entry" symbol is displayed & he is unable to open the attachment. Any advice on correcting this problem would be appreciated

  woodchip 23:08 19 Jan 07

Ether is Mail Program or Anti-Virus blocking the Attachments. As he tried save to disc then open?

  Fruit Bat /\0/\ 23:11 19 Jan 07

Outlook express - tools -options - security tab - untick box "do not allow attatchments to be saved or opened that may possibly contain a virus"

  lightfeet 23:20 19 Jan 07

Thanks for your prompt replies. Ref Woodchips' question - the "no entry" symbol stops my friend from selecting the attachment

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