Unable to logon to internet bank

  BRCH 15:28 12 May 05
Locked

Since last Saturday everytime I log in to bank account, I am transfered to another site click here... My firewall then throws me out of ie. I spoke to the bank, they have not heard of this problem. Have run a scan through Norton, no virus etc found. Have run bt spyware and spybot no spyware found.

Any other suggestions?

Thanks

Bob

  TomJerry 15:35 12 May 05

try to run adaware, spybot to get ride of all spyware software, both are free and can be downloaded from web

  BRCH 15:54 12 May 05

Thanks TomJerry have already run these.
Bob

  pauldonovan 16:09 12 May 05

..they should be used to this by now.

Check your host file - it may be redirecting those addresses somewhere else.

On my system it is:

c:\windows\system32\DRIVERS\etc\hosts

open it in notepad and it should be fairly empty of entries except for some comments (lines with # at start) and maybe localhost e.g.:

127.0.0.1 localhost

if you have something like

x.y.z.a lloydstsb.com

then that is your problem - get rid of it and you should be well on your way.

You also may have something in your startup/a browser helper object.

I use winpatrol to stop this kind of thing.

  BRCH 18:47 13 May 05

Thanks paul; checked in hosts but only a local host present. have just updata adaware; so will scan again.

Bob

  Wuggy 20:57 13 May 05

I see from your first post that you are running Internet Explorer. You could try downloading and installing Mozilla Firefox from click here and see if that makes a difference. In any event you would be much more secure with Firefox than IE.

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