unable to connect broadband to new dell laptop

  kelz86 13:33 11 Aug 11
Locked

I have been trying to connect my new dell laptop to my broadband internet connection, the laptop connects to wireless but will not connect to virgin broadband via ethernet cable. The broadband connection works perfectly for my other laptop so I know there's no problem with it. please help its driving me crazy

  birdface 13:46 11 Aug 11

Switch off the Modem and wireless for 1 minute.Connect the Modem leave for 2 minutes that reconnect the wireless.

See if that gets it to work.it should.

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