Unable to browse using Tmobile wireless dongle

  dkuk2000 21:45 06 Feb 10

Somebody please help.
A work mate recently purchased a Tmobile wireless dongle for his Samsung N310 (worked great to start with) his daughter decided to press buttons on the keyboard the other night and since then the dongle shows that it's connected but he's unable to browse the net (using internet explorer).
He's asked me to have a look but i'm totally stumped after trying everything that i can think of including system restore.
Any suggestions ?.
OS win XP SP3.

  johnnyrocker 22:40 06 Feb 10

what do t mobile support say?


  mimosa418 12:04 07 Feb 10

Is his firewall blocking access

  dkuk2000 17:08 09 Feb 10

Tried everything i could, i think it's the dongle.
Will suggest that calls T-mobile.

  mimosa418 13:27 11 May 10

Is the modem connecting? Try reinstalling modem.

  woodchip 15:57 11 May 10

Desktop icon normal starts it by double clicking it, I use my daughters when away in caravan

  peter99co 16:38 11 May 10

It may be just a weak signal. Mine sometimes shows connected but will not always access the net.

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