Unable to access Wanadoo webmail

  Agent Smith 12:18 14 Feb 06

Hi, I use BT Broadband but I've kept Wanadoo as my main e-mail address. I used to get at my e-mail through wanadoo's home page. Recently when I click on the button to get my mail all I get is a blank page. if I use Firefox I have a button in my Bookmark toolbar to go directly to e-mail but I get a sign in page ands a message saying that my browser doesn't accept cookies or my e-mail address or password have not been recognised. I'm then routed to another page and when I hit the continue button I'm through to my inbox. Cookies are enabled.

My old Lineone/Tiscali e-mail addresses are still active and I have no problem getting to those inboxes from Tiscali's home page.

If I access e-mail through Thunderbird I can get e-mails from wanadoo with no problem.

Win XP Home, ad-aware, Spybot, Spyware Blaster, System Mechanic 6 and Spyware Doctor. Scans show no problems. The problem stared a couple of weeks ago and wanadoo are no real help.

Sometimes it works OK but only once.

Aplologies for rambling post.

  palinka 20:24 14 Feb 06

just came across this in the forum click here

Maybe it's something like that that's causing your problem?

  Agent Smith 22:18 14 Feb 06

Thanks palinka that may have something to do with it as they are tinkering although as I stated I connect with BT Broadband.

My cousin was upgraded to 1 meg from 512Kb and he had problems with dropped connections until they dropped his connection speed again.

Thanks again.

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