Umax Astra 4500 Scanner

  DShaughnessy 19:15 20 Sep 04

I have the above scanner which I haven't used for some time. After re-installing the scanner will only scan in colour. When scanning B&W images it is either all black, all white or pink with black lettering!

Any ideas would be very welcome.



  jack 20:44 20 Sep 04

Looks like a software glitch.
Have you tried scanning though the photo software rather than the scanner panel?

Scanning in colour and converting to Greyscale in a photo edit software is probably the best route anyway.

  DShaughnessy 23:09 20 Sep 04

Thanks Jack.
Have tried photo and text software but no success

  jack 08:34 21 Sep 04

Try a repost of this one and re write with your System details , What age the Scanner,What software you use.
So that I/We have a clearer view of whats going on.

  DShaughnessy 23:59 21 Sep 04

Scanner is approx 2 yrs old. Software now being used is mgi photosuite SE

  jack 10:31 22 Sep 04

What system 95/98/me/2000/XP?
Whats does the scanner software [Not Photosuite] say it will load to ? -just opem disk and you should see a folder
for each operating system the scanner was built for.

  DShaughnessy 21:07 28 Sep 04

It appears the software is set up for Windows 95/98/me/2000. No mention of XP. Is this the problem?

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