trying to verify microsoft email - tearing my hair out!

  JaneAttwood 14:20 PM 30 May 13
Locked

I am trying to set up a microsoft email account. It keeps asking me to verify by accessing an email that they send me and following the instructions - but I can't access my inbox to get to the email! Going around in circles. Tried phoning them - that was a mistake. They told me to change my password. I did - it didn't help. They told me to turn off my computer after changing the password - that didn't help. I have closed the account and reopened one. Same problem. Any ideas would be helpful.

Thank you

  alB* 16:20 PM 30 May 13

From what I remember, they send the verification email to the alternate email address that you supply when registering (isp address, gmail etc.) have you checked your inbox on that account? ...alB

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