Trying to acces VPN help!

  jake2 22:44 03 Mar 06

Trying to set up a connection to my work VPN. I have the IP address and the passwords. I even have the step by step instructions that others have used to access this network! But I still get error messages meaning I cannot log on!
Double click on icon
Opens up Connect window
I enter the user name and password hit enter.
Window opens showing connecting
Next I get
"ERROR 800 unable to establish the VPN connection. The VPN server may be unreachable, or security parameters may not be configured properly for this connection"
Then it attempts to redial after a short delay.
Can anyone advise what I should do next?

  jake2 22:47 03 Mar 06

Oops sorry didn't see networking forum until I'd posted this. I've posted in there. sorry.

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