Trojan StartPage-EH

  mjd 17:25 19 Sep 04

McAffe Virus Scan has detected that C:/windows/system32\adgjmpsv.dll is infected by the StartPage-EH trojan and cannot be cleaned.

It cannot be deleted or quarantined either.

The trojan hijacks my HomePage in Internet Explore to display a porn portal.

Does anyone know how to remove this trojan?

I'm running Windows XP.


  rawprawn 17:31 19 Sep 04

click here Download and run this program, turn off system restore first.

  mjd 22:32 21 Sep 04

Thanks Rawprawn but that didn't help at all. The program failed to detect the infected file. I've tried to delete this file but I get a message saying that the file is being used by another program. Would you know how I might delete this file from DOS? How do I det into DOS on windows xp?



  stalion 22:39 21 Sep 04

go in to safe mode and scan again make sure you have ticked scan all files on the scan program

  VoG II 23:07 21 Sep 04

Restart in Safe Mode click here

Delete the file.

Restart in normal mode.

  mjd 23:36 26 Sep 04

I wonder do the people who suggest these fixes really KNOW that they will work. I have tried everything suggested in the above replys and nothing works. The file referred to cannot be accessed while Windows is running. Windows has to be up and running to start in safe mode. Therefore the file I'm trying to delete is still being accessed and cannot be deleted.

Anyway, I've reinstalled Windows XP from CD and everything is now OK.

  gudgulf 00:30 27 Sep 04

Starting windows in safe mode means that only essential processes and drivers are loaded--this means you can often delete files that are "in use" when windows is running normally.This does not mean that you will be successful every time with this method.

People posting here are trying to help but that does not mean they are giving 100% guaranteed solutions- For your information trojan startpage-eh is contracted as a result of security vulnerabilities in windows.This will not happen if you keep windows fully up to date.I trust you will be taking steps to better protect yourself this time as insulting people who are trying to help s not the best way of getting advice in future.

  stalion 20:04 27 Sep 04

Just to clarify a point and an answer to your query.New variants of viruses and trojans etc are released all the time.
The programs we offer for cleaning your computer work 90% of the time and if they don't work then at least we know that no further harm is done by our recommendations.

  mjd 17:29 28 Sep 04


I wasn't insulting anybody. I just wondered if the solutions suggested were just that "suggestions". You have confirned that they are.

Thanks for your input but try not to be so sensitive!

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