trojan dialer

  rusbyfan 14:48 15 Jul 06
Locked

I thought i had removed this with ewido but its still on my machine' can anyone help...thanks
running xp

  johnnyrocker 14:51 15 Jul 06

run the sweep again with system restore disabled if you did not first time.


johnny.

  rusbyfan 15:10 15 Jul 06

Not sure what you mean' is there an option in ewido to disable system restore ?

  johnnyrocker 15:14 15 Jul 06

no it is on your pc, right click my computer/properties/system restore. don forget to re enable it afterwards.



johnny.

  rusbyfan 15:52 15 Jul 06

Thanks johnnyrocker it seems to have worked' i have re enabled system restore..I will leave the thread open' just in case its not gone.
Many Thanks.......but how does turning off system restore'make the difference ?

  rusbyfan 16:06 15 Jul 06

Well no luck its still on my machine'
any other advise welcome

  VoG II 16:12 15 Jul 06

Do any of the programs tell you the name of the file and where it is? If so, just delete the file. If it won't delete use click here

  rusbyfan 16:24 15 Jul 06

the file is in c:windows\temp\win547.tmp.exe
But i cant get to it using the search?

  bof:) 16:25 15 Jul 06

Hi rusbyfan, when you run ewido have you checked you are scanning all files and preferably run it in safe mode?

start ewido,make sure you click on update and then 'start update'.

After getting the update,click on scanner and then settings, make sure there is a tick in very box and 'scan all files' is selected, click ok.

Once you have done this, reboot your pc into Safe mode by pressing the F8 button after you have heard the 1st beep as your pc restarts from bootup.

You should see a list with safe mode listed in it. Highlight it and press enter button.

once in safe mode run ewido, when it finishes click on save report.

Mike

  rusbyfan 18:06 15 Jul 06

Hi I have run the scan in safe mode (75 mins) and saved the report...

  rusbyfan 18:32 15 Jul 06

The report shows 2 files with the trojan dialer.

C:\WINDOWS\Temp\win583.tmp.exe ->Trojan.Dialer.pz
C:\WINDOWS\Temp\win59D.tmp.exe ->Trojan.Dialer.pz

I cant seem to find the files using the search option or the windows explorer.

I have deleted the files in ewido but they are still on my machine

This thread is now locked and can not be replied to.

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