Hi there, I wish to backup my entire Outlook as Archiving does not seem to work and the whole of Outlook looks messy and needs a good tidy up. I thought I would backup all the files and folders onto a CDRW so I have looked at MS Knowledge base to understand how to do this. This is where I have become unstuck. MSKB says:- back entire .pst file 1 Start, point to Settings, click ControlPanel 2. dble click Mail icon 4 Click Show Profiles
Well I got to 2 and found that when I did click this icon, the Mail icon took me to my Internet Accounts - I am not sure why the path has changed but something isn't right. Can you point me in the right direction please?
It doesn't seem to like my Outlook 2000. I downloaded this 2 weeks ago as per advice to someone else on this Forum who had an Outlook query. When I try to Open the file Backup it says it is unable to open then something about Outlook not being the correct programme [version?] or the file has been corrupted.
I am still puzzled as to why in Control Panel, & Dble click on Mail icon I do not get Show Profiles but Internet Accounts.