Thunderbird wont launch

  Chris Clayton 17:44 14 Oct 09

Suddenly Thunderbird refuses to launch. I get the WXP message that 'thunderbird.exe has encountered a problem and needs to close'. I have downloaded Thunderbird again but with the same result. Trying to launch in Thunderbird Safe Mode has the same effect.

I cannot get help from Mozilla either. I get an error report (SQL ERROR [ mysql4 ]Data too long for column 'poster_ua' at row 1 [1406] --- from the Thunderbird Help Forum when I submit a request.

Please help!

  Sea Urchin 18:37 14 Oct 09

Probably easiest to create a new profile in Thunderbird

click here

Then transfer data and settings to the new profile

click here

  antony.dandrea 19:52 14 Oct 09

Have you tried counting down from 5.

Im sorry

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