thunderbird download ed but wont work

  mern 12:06 09 Feb 11
Locked

Fed up with Windows live mail which frequently tells me there is a problem and I should try later. Downloaded Thunderbird but it wont work. I get the message "couldnot connect to server........the connection was refused" What should I do now

  Jollyjohn 12:38 09 Feb 11

Open Thunderbird and go EDIT ACCOUNT SETTINGS SERVER SETTINGS
Check the details in the SERVER box - I dont know your e- mail address - Dont post it here - but it is the bit after the @ synbol that we need - For bt this is @btconnect.com so in the box goes pop.btconnect.com. ( some isps use mail.instead)

In the USER NAME box try your complete e-mail address

CONNECTION SECURITY ssl/tsl

CONNECTION SECURITY Normal password

Click on OK and see what we get.

  robin_x 12:42 09 Feb 11

Check File/Offline/Work Offline is not ticked.

Check SMTP/POP3/IMAP addresses in Tools/Account Settings

Is your logon definitely correct?
Check with http to your Livemail webpage and make sure you have definitely got access to your mail.
Re-input your username/password. Don't rely on stored ones.

Check Firewall/Router Forward settings???
Sorry I can't advise on the last two.
I can only follow my nose on my own system.

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