The Tech Guys seem to have lost my laptop

  AliD63 14:10 07 May 10

I noticed there was already a thread about this but I sent my daughter's laptop to be fixed 4 weeks ago, I got a call to say it was fixed and being delivered back to me 2 weeks ago. I phoned the courier company DPD to see what time it would be delivered and they told me they didn't have it.

I then called The Tech Guys who said it would be with me in 2 days, this to-ing and fro-ing has been going on for 2 weeks now. Yesterday I was told the "Chase Team" were on it and I would be called within 24 hours. This has been and gone and no call.

How can they be "losing" all these laptops, surely that is not a possibility(?)

Does anyone have an address for Head Office at all so that I can write a letter.

Thank you

  northumbria61 14:42 07 May 10

PC World Head Office -

Maylands Avenue
Hemel Hempstead

  AliD63 16:35 07 May 10

Thanks northumbria61.

I am having one last go at calling them and they have promised to call me back but if I don't hear from them by Monday I will definitely be writing.

Thanks again

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