Teamviewer. remote access...I need a user guide how to access a friends laptop

  julius44 31 May 12
Locked

Good morning to you all. I need some help advice please asap. I have the teamviewer remote access software installed on my desktop, and I need to access a friends laptop as well how do i do this please?? The laptop has problems and she wants me to look at it,.....ive told her I may be able to remotely access it for her and she's ok with this..so what does she need to do pls?? I need step by step tutorial asap..many thanks.

  Zak 31 May 12
  KRONOS the First 31 May 12

Watch video here,Team viewer,click on Remote Control.

  onthelimit1 31 May 12

It's a very useful bit of software. You have to be a bit patient sometimes, as mouse clicks etc are much slower when you have remote control.

  Simsy 31 May 12

Something that hasn't been mentioned so far is that she has to have teamviewer installed as well!

With apologies if that's already the case.

An alternative, that I think is slightly easier from the helpee's perspective is Crossloop.

www.crossloop.com

Again, this will be need to be installed on both PCs.

Regards,

Simsy

  Simsy 31 May 12

whoops... got the hyperlink wrong

Crossloop

Regards,

Simsy

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