Is the talk talk router playing up?

  theDarkness 14:38 04 Feb 11
Locked

Ive been spending all day trying to get a good connection to the net-the router "connected" light has always been on, never off, but its been on and off with browsing and net radio, I get a white screen in any browser with the standard not connected to the net message (or error c00d1197 if the radio gadget cant connect or starts to repeat itself). Im wondering if the weather is the most likely cause, as it hasnt done this before (snowing outside up north today)!? I have two laptops here, both systems could often connect to the net at the same time, but at other times when it wasnt connecting on one system it could still sometimes connect to the net on the other. The router is firmly connected to the phoneline, and its never played up before

  T0SH 14:49 04 Feb 11

Google gets lots of hits on "error c00d1197" most indicate it is related to a windows media player issue ?

Cheers HC

  lotvic 14:50 04 Feb 11

Login to your routers homepage and have a look at the log to see if it is deactivating (disconnecting completely) or if it is 'Authenticating' all the time. I get this a lot on talktalk.

  theDarkness 15:00 04 Feb 11

it seems to be a general error number for the radio. I tried switching the radio off, and the first time I did so- the browser no longer connected. in the vista 'currently connected to' box on the taskbar, my router disappeared on one laptop-yet the router light was still on for being connected, and the second laptop was still working and browsing! lol

  theDarkness 15:04 04 Feb 11

1/1/2000 1:58:40> Firewall: Filter no listen TCP packet!
1/1/2000 2:0:27> Last errorlog repeat 2 Times
1/1/2000 2:0:27> Firewall: Filter no port UDP packet!
1/1/2000 2:0:30> Firewall: Filter no listen TCP packet!
1/1/2000 2:0:37> Last errorlog repeat 1 Times
1/1/2000 2:0:37> Firewall: Filter no port UDP packet!
1/1/2000 2:0:49> Firewall: Filter no listen TCP packet!
1/1/2000 2:1:38> Last errorlog repeat 1 Times
1/1/2000 2:1:38> Firewall: Filter no port UDP packet!
1/1/2000 2:5:7> Last errorlog repeat 1 Times
1/1/2000 2:5:7> Firewall: Filter no listen TCP packet!
1/1/2000 2:5:7> Firewall: Filter no port UDP packet!
1/1/2000 2:5:10> Last errorlog repeat 1 Times
1/1/2000 2:5:10> Firewall: Filter no listen TCP packet!
1/1/2000 2:5:12> Firewall: Filter no port UDP packet!
1/1/2000 2:5:17> Firewall: Filter no listen TCP packet!
1/1/2000 2:5:18> Firewall: Filter no port UDP packet!
1/1/2000 2:9:53> Last errorlog repeat 1 Times
1/1/2000 2:11:39> Firewall: Filter no port UDP packet!
1/1/2000 2:12:11> Last errorlog repeat 5 Times
1/1/2000 2:12:18> WEB user <admin> login
1/1/2000 2:13:50> Firewall: Filter no port UDP packet!

heres the log, obviously the date/time hasnt been set up correctly

  theDarkness 15:15 04 Feb 11

If the clock (ignoring the date) is set up ok, then I would assume that the issues today may not be showing up in the above log, as I was still getting the disconnection after 2.13pm..

The only other problem I have with the net (perhaps completely unrelated to this one) is that sometimes the internet disconnects when someone calls the house, most often when using the router. I have two phone sockets in the house, one is for just the router and the other is for a wireless home phone. Ive always believed that problem to be linked to the phone and router not being compatible in some way

  lotvic 15:17 04 Feb 11

Do a google search for
Firewall: Filter no listen TCP packet
and you will see lots of results of this prob, some on the TalkTalk forums. Some of those may give you pointers as to the solution.

  lotvic 15:22 04 Feb 11

also sounds as if you have a micro-filter gone bad if the phone is affecting router connection.

  theDarkness 15:53 04 Feb 11

yeah, could be-there seems to be quite a few people online with packet errors, either blaming the firewall or cheap routers-talktalk were the first result click here

I could be wrong, but from the other logs shown, I think the Huawei router log may be in 24 hr and not 12, so I dont think the connection problems I was having may be showing up at all. I dont remember the last time this machine was on till after 2am if true though, lol. at the moment I can only blame the former disconnecting on the weather or as you say a bad filter. if I connect to the net on the desktop pc upstairs (not wireless) I dont think I have the same disconnecting problem when someone calls-ill have to keep an easy out for any disconnecting issues on that. Perhaps the cheap router is just incompatible with the single wireless phone (only phone in house right now) if its not the filter? thanks

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