system works problem. Please help

  lowky 10:34 02 Apr 03
Locked

I have just tried to install system works 2003 and it seems to have ruined my anti virus 2002 which came installed on my computer. I am now getting a message upon booting that "Norton antivirus 2002's option file is corrupted or missing" I have tried using the cd's which came with my pc (Dell 4550) but to no avail. I am now unable to scan emails or do a system scan. What should I do?

any suggestions would be greatly appreciated.

  Andsome 10:46 02 Apr 03

You should not have done this. 2002 should have been uninstalled first. Have you tried uninstalling everything and starting again? Use Add/Remove programs. If this does not work, I am sure that a removal tool can be found on the Symantec site.

  lowky 10:53 02 Apr 03

It will not seem to let me uninstall antivirus 2002. All the other tools seem ok apart from my virus protector.

  Andsome 11:12 02 Apr 03

Have a look here click here. You may have to search a little more.

  Andsome 11:14 02 Apr 03

PS TYPE IN 'Norton registry removal tool'

  lowky 15:17 02 Apr 03

thanks guys have sorted it now.

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