system restore does not go back

  wis 12:08 03 Nov 08
Locked

friend has a problem with a photo tool/software
where by he states all his photos just vanish
what hes been doing is going back a few days in restore all ok now the problem
this happened on oct 30th he left it to nov 2nd
to restore but states he can only get the nov page
on the calender trying to click back to oct does
nothing,hes panic stricken wifes 3000 on photo
gone walk about any thoughts to sort out

  Technotiger 14:44 03 Nov 08

I expect the photos, or at least some of them, will be .jpg's or even .jpeg's. Tell him to go to Start>Search and type in .jpg then click on search.

  wis 15:26 03 Nov 08

thanks technotiger
that will give him some relief im sure
the restore problem is there no way around that
to get oct points back

  Technotiger 15:31 03 Nov 08

If clicking on the small arrows to go back monthly does not make it go back, then I am afraid nothing can be done about that - it would mean that there are no Restore Points in the earlier month to go back to.

  Stuartli 15:47 03 Nov 08

Is System Restore actually Enabled?

In most cases, SR provides a restore point if it is done manually or software or hardware is installed or uninstalled.

It doesn't create a restore point if it is unwarranted.

  wis 16:19 03 Nov 08

stuatli
im sure restore enabled he has said hes had to
restore his photo back a few times,but ive
not checked yet, ill put that on the list for
tonight + disc space usage worth me checking what
that is set to ,hdd size also

  wis 16:23 03 Nov 08

also he did say he gets auto updates, so that would create a restore point every update tuesday
if that is correct why no point in oct,ill find
out better tonight, hes a trucker so no set time home

  Technotiger 16:37 03 Nov 08

Hmm, I am not really sure what you mean when you say "he has said hes had to
restore his photo back a few times,"

One does not normally just restore a photo? unless you mean an image of his hard drive - which is not System Restore, but more like using Acronis or similar.

  wis 19:35 03 Nov 08

sorry technotiger
this photo software hes got, he states clicks on
it program opens nothing no photos then he goes restore photos back,just spoken to him your
post search he is going that way, i have said
when photos come up hopefully, right click one
choose open containing folder hopefully there all there in one block copy the lot to disc,get them
safe then try sort out main problem

  wis 20:35 03 Nov 08

just called me back got all photos backed up to disc,going to follow up with software program
that keeps going wrong
he sends many thanks to all ive given him this
forum address he intends to become a member asap

  woodchip 20:38 03 Nov 08

If *.jpeg will not find them you need to download Campicrestore. You will need a very big USB drive to save the to

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