system information missing in winxp

  paulj 15:00 31 Aug 03
Locked

I have tried to access system information in system tools. The window opens and a system summary list is shown in the left pane. But in the right pain the message.
"cannot access the windows management instumentation software. windows management files may be moved or missing".
I have done a search for the files on my hd. but cant find them.
help please
Iam running win xp pro

  VoG II 15:21 31 Aug 03

click here may help.

  dth 16:56 31 Aug 03

If the post from VOG does not assist in sorting out your problem - please post back with details of whether you have Front Page installed on your p/c. If so advise what version you have.

  Stuartli 16:59 31 Aug 03

One green link that's nothing to do with the subject in paulj's question....:-)

  paulj 19:13 02 Sep 03

hi VoG
sorry the link didnt help as i dont know how to make sure that eventlog/wmi/rpc have started correctly. the rpc event was a message i received when i had the msblaster worm. i have removed this and installed the ms fix.
ps dth ihave frontpage that came with office xp

  frappy 21:54 26 Sep 03

After a lot of hair pulling (what's left of it)and help from my next-door neighbour - have managed to restore my System Information on Windows XP Upgrade(Home Edition) by accessing "Microsoft Knowledge Base Article 319101. Hope that is of help.

  paulj 10:52 27 Sep 03

thanks frappy it worked
i would let you have some of my hair but its thinner than kate moss

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