Windows XP. When I select System Information in System Tools, it opens up the Help screen. If I enter msinfo32.exe in run, it also opens up the Help screen. Have I got a screw loose?
Maybe running sfc /scanow will replace a dodgy file.
SpookySo does mine!!
Mine opens a 'System Information' window with 'System Summary' as the main heading. Task Manager shows that the HelpCtr.exe process is running. It's the same if I open it from 'Run'.There is the Help Centre symbol shown on the window.
It also shows 'HelpSvc.exe' as a running process but doesn't show that 'msinfo32.exe' is running.I've applied all the Critical Updates and wonder if that makes a difference.
I don't remember it ever working :-(I'll go off line and check my files.
Just run SFC /scannow and it has made no difference to mine.
I've just noticed that I haven't made it clear that only the System Info window opens and not the Help screen as well on my XP Home system.
Your System Information if you right click and choose properties what does the short cut point to?
Target "C:\Program Files\Common Files\Microsoft Shared\msinfo\msinfo32.exe"Start in "C:\Program Files\Common Files\Microsoft Shared\MSInfo"
Thats exactly what mine says and it opens the Help as Graham's does.
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