System Information

XP Home, if I request this program from System Tools, or Run msinfo32.exe, the help and support service opens instead. Nothing obvious in Microsoft K/B. Any ideas, please?

  Stuartli 13:37 25 Feb 04

See here:

click here

So they don't know either! :-)

  Stuartli 14:00 25 Feb 04

Don't get you. It was stated that the method had worked.......

  ©®@$? 14:05 25 Feb 04

you still got the same problem?

click here

I'd forgotten I'd posted before! Must be the Xmas festivities, didn't get entered into long-term memory!

Stuartli, Winmsd just opens Help and Support.

Start menu, I can't see where to add '/Categories ...'

  ©®@$? 14:26 25 Feb 04

you said this one worked for you, start run and type

msinfo32 /categories +all -loadedmodules

in that case create a batch file, and put it on your desktop or even add it as a qucik launch button..so whenever you want to use msinfo32.exe use the batch file, only way around it im afrad, if you could not solve it from all the info i gave you last time!

  ©®@$? 14:28 25 Feb 04

if you not sure how to creat a batch download this one to your dektop or wherever is suitable click here

OK, that works! How do I create a batch file? I've always wondered.

You might have to Tinyurl that link.

  ©®@$? 14:43 25 Feb 04

link seems dead

just tried to create on and it worked

goto notepad

copy and paste this info in it

C:cd C:\Program Files\Common Files\Microsoft Shared\MSInfo
msinfo32 /categories +all -loadedmodules

click the x and it will ask u to save click yes

for file name call it msinfo.bat

and for file type click all files

click save

try it!

if it doesn't work i can send u mine or upload it to my site

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