system file missing or corrupt?

  Whaty 16:01 02 May 06

We have a Toshiba laptop running XP Professional with the following error on start up:

Windows could not start because the following file is missing or corrupt:

Unfortunately we only have a recovery disk, not the original XP Disk.

The machine will not even start in safe mode.

Any ideas how we can overcome this problem?


  rawprawn 16:05 02 May 06

You should be able to boot and repair using the recovery disc, have you tried?

  Whaty 16:08 02 May 06

rawprawn, the recovery disk wants to format and re-install, if possible I'd like to try and save the data...

Well, that said.... The recovery disk gives me two options:

a) format and re-install, or
b) an 'advanced' option

I've never used the advanced option and as I say, I'm a little nervous about losing any data on the drive..


  VoG II 16:57 02 May 06

You will need to borrow a Windows CD (not an OEM one). click here

  Whaty 20:20 02 May 06

Thanks VoG, that's it... just need to get hold of a Windows CD now :-)

Thanks again,

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