system error send to microsoft

  gizmo51 15:59 13 Feb 03

does any one no what this means OR WHAT OR WHERE I CAN FIND LOOK FOR PRODUCT:768_1

error signature
Bccode:7a BCP1:C0388E04 BCP2:C000009c BCP3:E2381EA0 BCP4:17897880
OSVER:5_1_2600 SP:0_0 PRODUCT:768_1



  JoeC 16:07 13 Feb 03
  JoeC 16:29 13 Feb 03


  tenor 16:43 13 Feb 03

Just out of interest,everytime it asks me,I send .Never had a reply.

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