I need some advice to find out where to look and what I can try to get a computer with windows ME to run and remain active in normal start-up up in the system configuration utility (msconfig)?
Selecting normal start-up and applying sees the boxes all indicate active and whilst the boxes all stayed ticked, the “selective start” shows each time that I reboot it
I found this situation whilst investigating a problem with both AVG and Avast antivirus software, I can install ok but because I cannot get either to run resident in the background my computer is not protected (programme do not show in the start up list or in ctr alt del).
Also not sure if this could be a conflict causing the failure of both AV programmes but can anyone advise how to remove Norton and its associated items from start up in the configuration utility. Norton is no longer on the computer and was removed as per Symantec advice, I can remove the entry in start up but it comes back on each reboot.
Do a Search as above for both Symantec and Norton in windows explorer and Regedit and Delete them. In Regedit go to Menu\Find after each find Delete and then Press F3 to go to next. You also need to start at the top of the Tree in Regedit
When I had to uninstall Norton, their site said that all traces of current and old Norton products had to be removed. i.e. old versions that had since been upgraded. I had to download some reg.editing tools from Symantec and run them,did you have this choice? It did the job in the end!