Symantec firewall problems

  Ade_1 00:54 27 Nov 05
Locked

Hi, i have a couple of friends and their firewall from symntec isnt working. A box came up after a restart saying that a neccessary compnent was missing or damaged. They do not know what version the firwall is , they do not know alot to be honest about computer. But they asked me what to do. So if you could provisde me with simple info to pass onto them that would be great thanks!

  007al 00:57 27 Nov 05

not much help,but get rid of anything norton...get a free anti virus and firewall. im really not a great fan of norton.not the only one either

  Ade_1 00:59 27 Nov 05

yeh, i was gona tell them to uninstall then reinstall but problem with symntec is that sometimes is it doesnt delete al lthe keys which i found out before. I told them to downlaod zone alarm wihc theyre doing as we speak.

  007al 01:02 27 Nov 05

uninstall,then do a search for norton and delete anything it finds

  Ade_1 01:04 27 Nov 05

i wud suggest that if they knew how to lol

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