sure stream file bbc media player

  holligan 11:46 24 Jan 04

When i try to listen it comes up with sure stream file

i open it then it says open with a list of programs

any idea which i press


  Big Elf 14:22 24 Jan 04

Hi Holligan. I don't know much about it but it might be the RealPlayer. There's a help page on the BBC site at click here

  holligan 18:28 24 Jan 04

ive emailed bbc 30 times waste of time.

i think its the beebs own player

i wanted to listen to scarbrough too late now haha


  Big Elf 18:44 24 Jan 04

Holligan. I know you've ticked it as resolved but this thread might help click here

  holligan 19:53 24 Jan 04

Tried to listen to bbc 5

the sure stream come up again

access denied with a cross

  holligan 22:26 24 Jan 04


  holligan 15:47 25 Jan 04


  Big Elf 17:40 25 Jan 04

If you give me the exact steps of what you're trying to do, the software and the sites you use then sometime in the next week I'll download whatever software you're using and visit the BBC webiste (copy and paste the address into the thread so I know where to go) and try to reproduce the fault.

One problem with that is though is that I'm using XP Home and you're using 98.

Don't forget, if I can't follow what you're doing then I won't be able to try to reproduce the problem.

  holligan 20:58 25 Jan 04

click here then bbc radio player

then i click 5 live or any other station

i get playing but no sound

i have real alternive player

but someone said the beeb as its own player
which is what wont work for me

i can go to talk sport listen no problem with the media player

this was ok a few months ago but dont no now whats going on

cheers for your help

ps. bet it goes stright away for you

  Big Elf 21:04 25 Jan 04

I'll have a look at it tomorrow. You're right though it will probably work for me but that's computers for you.

  Big Elf 09:34 26 Jan 04

You were right it did work fine for me. I downloaded the Alternative Real Player from click here and when I went to 5 Live it played straight away and I wasn't asked about the sure stream file. The only thing I can suggest is to download the file from the link above and try installing it again.

This thread is now locked and can not be replied to.

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