Supanet Broadband Problem

  Newuser4136 21:00 04 May 05
Locked

On trying to connect to Broadband I have a problem.
I have installed the modem and that is working. I am
using an extension lead between the modem and the
filter, the extension lead has to go into the phone
part of the filter and when I connect the filter to
the main phone socket it says that there is no
connection. However when I connect the extension lead
directly into the phone socket, there is a connection
straight away. I have tested the filter on another
computer in another household using the same
configuration and have found the filter working correctly. Has anybody got any ideas?

  madPentium 21:29 04 May 05

I do it like this.....
double adapter in master socket. Filter in one side, extension in other side. Phone plugs into this filter.

Other end of extension lead, has a filter too and modem is connected to this.

so each device needs a filter cause the extension lead.

  Newuser4136 22:27 04 May 05

Thanks I hadnt thought of that. Will have to wait till saturday to try it but cheers for the suggestion.

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