Stuck in Safe mode menu

  snowy30 16:28 02 Dec 06
Locked

My sister asked me what could cause a computer to stuck at the menu of four options where you can instruct the computer to start in safe mode or normal mode. The can select one of the options but it comes back round again to the menu.

Could it be the F8 key is stuck? A windows file is missing or corrupted? or could it be something wrong with the hard drive?

  snowy30 16:29 02 Dec 06

And how can she get around it?

  SANTOS7 16:36 02 Dec 06

symptoms suggest this.
click here

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