Stuck oriunt file - wont print- wont delete

  Molsgranpa 18:03 PM 28 Aug 12
Locked

One of my flock has this problem.

So this afternoon I worked on her Dell laptop [Vista].

Firstly I downloaded and installed CCleaner- and disposed of 3 years of grot.

Then sorted the Registery.

Tried to print the offending file - No go

Went to the print files and deleted all under - all went but the top of the list remained. tried to print - No Go

Uninstall Printer- an HP.

Then tried the print file- Still there still wont go.

Next Move please

  Woolwell 18:07 PM 28 Aug 12

Rebooted laptop?

  lotvic 00:21 AM 29 Aug 12

Method D: Stop the print spooler and delete all spooled files http://support.microsoft.com/kb/946737

This thread in your 'new' name Sparky Jack?

  lotvic 01:18 AM 29 Aug 12
  SparkyJack 07:08 AM 29 Aug 12

Thnk you each Woolwell was the one ITEM suspect An answer phone message said. 'its gone' So I imagine she had shut down and restarted later in the evening

That age old remedy-----Reboot it----did the trick

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