Strange Message.

  Meshuga 10:22 14 Mar 05

My daughter keeps getting a message every time she boots up which says " Generic Host Process for win 32 services has encountered a problem an needs to close. Windows must now restart as RPC (Remote Proceedure Call Service)terminated unexpectedly". She is then invited to click to send a report, or not to send a report. So far she has not sent a report. Has anyone any idea what this is about and how to stop it. Her OS is WinXPhome and her ISP is AOL. Her machine is a fairly new laptop. I would be grateful for any advice that I can pass on to her since she does not live with me. Many thanks.

  johnnyrocker 10:32 14 Mar 05

if she has the xp disc she could run file checker sfc /scannow on line av check or maybe system restore hope that helps.


  rawprawn 10:34 14 Mar 05

It is a possible virus, tell her to scan with her AV.

  Chegs ® 10:39 14 Mar 05

I just had a quick looksee round the net,and it would appear a driver for some hardware can cause this(but unlikely on a laptop)AOL might be causing the problem,and OE,the list just keeps growing as I search.

  Stuartli 10:42 14 Mar 05

It could be something on these lines:

click here

  Stuartli 10:46 14 Mar 05

Microsoft security warnings:

click here


click here


click here

  Meshuga 13:23 14 Mar 05

Many thanks to all who responded. Info has been passed on. Regards, Meshuga.

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